The Chip Lab

Achieving Higher Chip Quality Standards

Companies of all sizes in the paper and pulp industry use The Chip Lab to automate processes, manage resources, improve chip quality, and save money!

Our Mission is to Improve Chip Quality and Sustain Optimal Efficiency with Analysis, Monitoring, and Corrective Action.

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Samples Entered Today

25

Chip Quality Alerts

2

Pending Samples

15

Make Your Device Manage Everything For You

Access and manage your account from anywhere, using the devices you're already familiar with.
Highly configurable dashboards, widgets, and reports make access to your data easy and meaningful.
Service updates are seamless and automatic. There is no downloading or installing necessary — ever.
Our systems operate with 99.9%+ uptime and are highly scalable and redundant.

And Over 2,000 Suppliers

* Formerly known as Chip MACS or TVCD

Reporting — The Way You Want It

Schedule your reports to automatically run as frequently as you (or your recipients) would like.
Trigger reports to send based on events occurring within the service.
Access historical reports any time. All reports generated with live data and are available to view or re-send as needed.
Email reports or summaries to one or more recipients. Summaries contain all reports (by type) for a given time period.
For recipients without an internet connection, you can also send them via Fax.
Easily customize reports to your specific needs. Custom report elements can also be developed by request.
SUPPLIER REPORT AS OF 04/25/2025

How The Chip Lab Works

Setup Your Account

Pulp Mills, Specifications & Targets, Suppliers, Users & Roles, Report Recipients & Schedules

Add Sample Data

Direct Connection, Database Import, Spreadsheet Import, OCR Processing, or Manual Sample Entry

Improve Quality

Monitor Chip Quality in Real-Time, Create & Track Action Requests, Automate Processes, and More...

Service Features:

Role-Based Access Controls

(RBAC) Restrict access to specific areas or functionality in your account to only authorized users.

Supplier Access

Allow your suppliers to view, edit, or enter their own data. Use RBAC for more granular access control.

Events & Benchmarks

Log your events as they take place so that you can see cause and effect with your sample data.

Live Reports

Schedule reports or view them at your own convenience, they're always available and up-to-date.

Sample Groups

Create custom groups of samples related to events so that you can track changes over time.

Aggregate Sample Data

View your aggregate sample data by applying various filtering and aggregation methods.

Quality Alerts

Know when your quality is decreasing. Receive automated alerts & quickly dig into issues with suppliers.

Custom Alarms & Notifications

Configurable alarms that can notify your users & customers when something important happens.

Sample Insights

Automated sample insights give you quick feedback based on a supplier's sample data trends.

Charts & Graphs

Generate visuals using our predefined layouts or configure custom elements to suit your needs.

Sample Review

New samples can automatically be put on hold, requiring a review process prior to showing up in live views.

Data Export

Whether you're downloading sample data or need everything exported in bulk — we can accommodate.

Classifier Monitoring & Backup

We can monitor, backup, and restore automatic chip classifiers.
(e.g. GRADEX, RADER)

Phone & Email Support

Speak directly with a real person via phone or email, no runaround — only great support.

And Much More...

We update our service frequently with new features and enhancements.
 

COVID-19 Prepared

We've prepared our systems & processes to adapt to the challenges of COVID-19.